News:

 **PLEASE NOTE THAT 524605 IS NO LONGER IN OPERATION - PLEASE USE 580511 FOR ALL CALLS**

Please provide us with your mobile phone number if you have one.

OVERTON PARK SURGERY NEW BUILDING EXTENSIONS

**The building works have now been completed. Please note the Doctors have now moved to the new rooms at the Surgery. We hope you will find the new waiting room more comfortable with the additional space and new seating. Thank you for your patience during the building works.**

**OPENING TIMES**

Please note our Surgery opening times have
changed as from 1st December 2008:

Mondays and Thursday we are open from 8:30am until 7:30pm.
Wednesdays we are open from 8:30am until 6:30pm.
Tuesdays and Fridays we are open at 7:30am closing at 6:30pm.
We will also be open on two Saturdays during the month from 9:00am until 11:00am. 

**HEALTH VISITORS DROP-IN CLINIC**
Please note that from 01.07.2009 there will no longer be a drop-in clinic. You should instead book an appointment between 9:40am and 11:30am.

Prescription telephone line
Please note that the prescription phone line was closed from the 2nd June 2008. Please take advantage of the online repeat prescription ordering service - details below.

Travel Vaccination Charges
Please note our new travel vaccination charges - see the link under Practice Information on our homepage for info.

Out of Hours  
During the overnight and weekend hours, if you require medical attention, you should ring the Out-of-Hours telephone number (08454 220220).

Home Visits
Telephone: Cheltenham 580511 (press 3).  Patients whose illness prevents them from coming to the Surgery, can be visited in their own homes. However, on average, seeing you at home takes four times as long as seeing you in the Surgery, so please come along if you can.

Online Prescriptions
Order prescriptions online and book appointments via our Emis Access system.  You must register in the practice for this service.

Violence Statement

The practice considers aggressive behaviour to be any personal, abusive and/or aggressive comments, cursing and/or swearing, physical contact and/or aggressive gestures.

The practice will request the removal of any patient from the practice list who is aggressive or abusive towards a doctor, member of staff, other patient, or who damages property.

All instances of actual physical abuse on any doctor or member of staff, by a patient or their relatives will be reported to the police as an assault.