**THERE APPEARS TO HAVE BEEN A PROBLEM WITH OUR SERVER OVER THE WEEKEND RESULTING IN PROBLEMS LOGGING ONTO THE ONLINE PRESCRIPTION & APPOINTMENT SERVICE - APOLOGIES FOR THIS, IT DOES APPEAR THE PROBLEM HAS NOW BEEN RESOLVED AS AT 30.01.12.**


DO WE HAVE YOUR UP-TO-DATE MOBILE PHONE NUMBER? PLEASE CHECK WITH RECEPTION ON YOUR NEXT VISIT.

OUR PHONE SYSTEM DOES NOT OPERATE ON SATURDAYS - IF YOU WISH TO CANCEL AN APPOINTMENT PLEASE CALL DURING WEEK DAYS

**OPENING TIMES**

Please note our Surgery opening times have
changed as from 1st December 2008:

Mondays and Thursday we are open from 8:30am until 7:30pm.
Wednesdays we are open from 8:30am until 6:30pm.
Tuesdays and Fridays we are open at 7:30am closing at 6:30pm.
We will also be open on two Saturdays during the month from 9:00am until 11:00am. 

**HEALTH VISITORS DROP-IN CLINIC**
Please note that from 01.07.2009 there will no longer be a drop-in clinic. You should instead book an appointment between 9:40am and 11:30am.

Prescription telephone line
Please note that the prescription phone line was closed from the 2nd June 2008. Please take advantage of the online repeat prescription ordering service - details below.

Travel Vaccination Charges
Please note our new travel vaccination charges - see the link under Practice Information on our homepage for info.

Out of Hours  
During the overnight and weekend hours, if you require medical attention, you should ring the Out-of-Hours telephone number (08454 220220).

Home Visits
Telephone: Cheltenham 580511 (press 3).  Patients whose illness prevents them from coming to the Surgery, can be visited in their own homes. However, on average, seeing you at home takes four times as long as seeing you in the Surgery, so please come along if you can.

Online Prescriptions
Order prescriptions online and book appointments via our Emis Access system.  You must register in the practice for this service.

Repeat Prescriptions
Prescription Fees

Repeat Prescriptions

**PLEASE NOTE THAT THE PRESCRIPTION TELEPHONE LINE IS NO LONGER IN OPERATION **

medication_10PLEASE ALWAYS USE THE RIGHT HAND SIDE LIST OF MEDICATIONS from your last prescription when you reorder repeat prescription items.

You can reorder repeat prescription items as follows:-

  • by post/by hand. Please send the right hand list (from your previous prescription), ticking the items you require, and a SAE if you would like the prescription returned to yourself or your chemist.
  • using the on-line service. The Practice now offers an Internet system for requesting repeat prescriptions.  Please tick the items you require on the repeat prescribing screen. This on-line service is available 24 hours a day, every day of the year.  It allows you to request a repeat prescription, without having to ring or call into the surgery.

New users:

Please call into the Surgery so that we can provide you with further information about the on-line system and register you as a new user.

Normally your prescription will be ready within 2 full  working days.


 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website